Radical Health LLC dba Optimal T Clinic
Privacy Policy

Radical Health LLC dba Optimal T Clinic ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], book appointments, or use our services.

​

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

 

1. Information We Collect

We may collect the following types of information:

​

a. Personal Information

When you use our website, schedule an appointment, or contact us, we may collect:

• Full Name

• Email Address

• Phone Number

• Mailing Address

• Date of Birth

• Payment Information

• Medical History & Health Information (if provided voluntarily through forms or consultations)

b. Non-Personal Information

We also collect non-personally identifiable information through cookies and analytics tools, such as:

• Browser type

• IP address

• Device type

• Pages visited on our website

• Duration of visit

c. Health Information (HIPAA Compliance)

As a medical clinic, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) collected is safeguarded and used only as permitted by law.

 

2. How We Use Your Information

We use the collected information to:

• Schedule and manage appointments

• Provide medical consultations and treatments

• Process payments and invoices

• Respond to inquiries and customer support requests

• Send health-related updates, promotions, or newsletters (you may opt-out anytime)

• Improve website performance and user experience

 

3. How We Protect Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data

• Secure servers and firewalls

• HIPAA-compliant data storage and handling

Despite these measures, no online transmission is 100% secure, and we cannot guarantee absolute security.

 

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share information with:

a. Healthcare Partners

• Laboratories, pharmacies, or healthcare providers involved in your treatment.

b. Payment Processors

• We use third-party payment processors to handle transactions securely.

c. Legal and Compliance Requirements

• If required by law, subpoena, or government request, we may disclose your information.

d. Business Transfers

• If Optimal T Clinic is merged, acquired, or sold, user data may be transferred as part of the business transaction.

 

5. Cookies and Tracking Technologies

We use cookies and analytics tools (such as Google Analytics) to improve our website experience. You can manage cookie preferences in your browser settings.

 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

 

7. Your Rights and Choices

As a patient or website visitor, you have the following rights:

• Access & Correction: Request access to your personal data and correct inaccuracies.

• Data Deletion: Request the removal of your data, subject to legal and medical record retention laws.

• Marketing Opt-Out: Unsubscribe from promotional emails at any time.

• HIPAA Rights: Request copies of your medical records in compliance with HIPAA regulations.

To exercise any of these rights, please contact us using the information below.

 

8. Children's Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect information from children under 13. If we become aware of such data collection, we will delete it immediately.

 

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website. Continued use of our services after updates means you accept the changes.

 

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

📍 Radical Health LLC dba Optimal T Clinic
📧 office@optimaltclinic.com
📞 (423) 458-1310
🌐 www.optimaltclinic.com

​

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.​